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FAQ

Do I have to have a web site to use MUDRAKART.COM?

No, MUDRAKART.COM is offering you complete online shopping solution , We will create your online shop which you can control.

Do I need any programming knowledge?

No, you can set up a complete store without any HTML knowledge. You can completely design a professional looking store directly from our administrative panel. We give you the ability to control every aspect of your cart’s design including price , delivery options , product images and much more. If you still need help, our customer service representatives area always happy to help you

Is it difficult to use MUDRAKART.COM?

No, not at all. In fact some clients start selling within hours of getting the cart. As a business owner, you don’t have the time to learn a new software product, so we have designed an administrative area that is very easy to use and understand.

I want to accept credit/debit cards through my store, do I need a merchant account?

No, MUDRAKART.COM allows you to use it’s own payment gateway you don’t have monthly fees we just take a very small percentage of the sale for a transaction fee.

Do you charge fees per transaction?

Yes to mange and provide you trusted service , make your product sale beyond boundaries , We charge a minimal transaction fee . Our system is transparent and there are no hidden charges .

Does the cart support different languages and currencies?

Yes, we support any number of different currencies and languages. This allows global buyers to make purchases.

I would like to have someone professionally design my store , who do you recommend?

We have a team of developers who can assist you with both the design of your store and any customizations you may want to add to the cart.

Are there any additional charges ?

No Everything is straight forward

When will I get paid for sale of my products/s ?

MUDRAKART.COM has created very flexible system , normally once customer receives a product without any fault and doe’s raise refund request within three days , your payments will be processed to your account .

Is there a limit to the number of categories or products?

No, your cart has no category or product limitations. Add as many as you would like.

Does the shopping cart support inventory tracking?

Yes, it will even notify you when inventory is getting low. Additionally you can create custom messages to display when items are out of stock.

Is there a quick-buy feature or do customer need to register?

With our cart, you have complete control over how the customer purchases your products. You can select One-Page Checkout or traditional, require them to register or checkout without registration, you also have the ability to add / remove additional fields in the checkout process.

Can I set up my own shipping method based on weight / price / number or items ordered?

Yes, using a custom payment method you can create shipping rates based on weight, price, base plus weight, quantity and more.

Can the cart support non credit-cart and offline payment methods?

Yes, the cart supports phone, fax, mail, secure credit card storage and more.

How does the cart determine sales tax?

The cart has two different methods for setting up sales tax, simple and advanced. For transactions in India, we recommend using the simple method pricing every product including VAT to avoid complexities .

Do you generate any reports?

Yes, the cart will generate many different reports related to sales and traffic. Additionally it seamlessly integrates with Google Analytics to provide you even greater insight into the buying habits

of your customers.

How does MUDRAKART.COM compare to some other eCommerce shopping ?

It’s better not to compare with any system , as all have their flaws and benefits. We would like to share the only thought ,

That we are committed and sincere in business and would like to bring best to our associates and partners.

Let’s begin the journey and become partners in progress.