Our Return Policy
MUDRAKART.COM believes in, and we can, helping its customers as far as possible, and has therefore a liberal cancellation policy.
How do I cancel an order on MUDRAKART.COM?
If unfortunately you have to cancel an order, please do so within 24 hours of placing the order.
For outright cancellations by you:
- If you cancel your order before your product has shipped, we will refund the entire amount.
If the cancellation is after your product has shipped:
- If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product.
Refunds will be made in the same form that the payment is received within 10 working days from the date of cancellation of order.
In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to the concerned manufacturer. Let us know & we’ll help you regarding the same
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at
Call us: Toll FREE 1800 233 6009
or +91 712 2800 777 (100 lines)
or email us at firstname.lastname@example.org
Apart from condition reserved herein above, the following products shall not be eligible for return or replacement, viz: